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While the feature may have been useful for some users, it clearly never quite became as vital as imagined it to be. It didn’t move the needle in the , and now has Alexa, which can also provide basic tech and doesn’t need to be paid a salary. When asked why Mayday is being discontinued, the tech giant told GeekWire that it’s because the “ calling service was offered on legacy devices that are no longer sold by Amazon.com.”

Those who have a tablet will have to either call or email the company through the Quick Actions menu on their device or via the Help if they need any assistance going forward. A tech support rep can still use Mayday’s screen-sharing tool on supported devices, though, so they can show users what to do in case that’s easier than giving verbalized instructions.



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