Norway


I need a solution

Hi,

I have two partitions on my computer : one with , the other with ( )

I installed Symantec Encryption Desktop 10.3.2 MP13 on my windows 7 partition, and perform a full encryption of the disk.

After the end of the process, symantec encryption desktop launch and ask for password. I succeed to authentificate, but just after I get a BSOD with an “ boot ” error. 

After rebooting and loggin through Symantech Encryption Desktop, Windows says that it will try to repair the bootup, and after it propose me several options and one allow me to launch a command prompt. 

With diskpart, I saw that the both partition are here but “raw”… guess it’s beacause it’s encrypted.. 

I think the issue is that I don’t install Symantec Drive Encryption on both partition….

Is there a way for me to decrypt the disk ?

I tried “Recovery USB Drive for Symantec Drive Encryption”  (10.3.2MP13) but it said “no record found” .. I think it’s because it is not compatible with windows 7?

Maybe I have to force windows 7 to bootup directly with the command prompt of windows repair?

Thank you in advance for your help

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