I have an app on the app store and recently it has crashed a few times according to iTunes Connect. I downloaded the crash log (I can see the crash log in the Organizer window on Xcode), but no information on the crash appears. The crash report inspector says all 5 crashes occurred on one device and gives me more information on that (iOS version, device, date, etc), but the crash report detail area is empty. It shows Thread 0 but clicking the arrow to expand the thread does nothing. Meanwhile, clicking open the project simply opens the project in xcode but does nothing else (doesn’t go to line where error occurred as some sites suggested would happen)
Any help is appreciated, been going crazy for hours here.