Sometimes my outgoing email bounces for reasons I don’t understand from a variety of recipients. I usually try to contact the postmaster to find out why. This weekend, I actually got a response from one:

My apologies for the delay in replying.  Your email went into the gmail spam folder and so was not forwarded out to where I could respond immediately.

Going directly to “spam”? That’s not good.

The postmaster continued:

The reason that your email is blocked is because it originated at unifiedlayer.com. Unifiedlayer is one of the worst spam originators. They host spammers and they really don’t care, so I don’t have much choice but to block many of their mail servers.

Finally, some concrete information. I searched for “unifiedlayer”, finding common searches like “is unifiedlayer unsafe” and “unifiedlayer spam”. Go ahead and do those searches yourself. You’ll find that overall  in unifiedlayer-originated mail is somewhere up there with body cavity searches, STDs, and politicians.

So I did what pretty much anyone would, I called my service provider. Bluehost told me that unifiedlayer was an in-house product, that they were well aware of the spam problem, that they worked on it really really hard (that’s a paraphrase, not a quote), and like every other thing that Bluehost gets wrong (and gets wrong repeatedly), that if I were just willing to pay a tiny bit more per month (five bucks in this case), they’d allow my “ericasadun” domain email to go through a different originator.

I am so sick of Bluehost.

If you have any advice on how I can transfer my site and my email away from this festering heap, please drop me an email (I’ll probably get yours even if you don’t get my reply) and help me find an alternate home. I’ve heard good things about Digital Ocean, for example, but I don’t even know where to start in terms of moving over ten years worth of email.

At least I’ve been through the process of reinstalling and have my backups.

Thanks in advance.



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