• January 22,
  • By Staff

IBM and Salesforce are expanding their partnership with new coordination between IBM’s cognitive computing platform and Salesforce’s artificial intelligence. “There is a perfect marriage between Salesforce and IBM,” Rachael Cotton, a senior manager at Autodesk, stated in a press release. “Salesforce is where many companies like Autodesk house enormous amounts of customer , most of which goes untapped. Combining the AI power of Watson and IBM Cloud with insights from Salesforce has helped Autodesk better understand its and ultimately create a transformed customer experience.”

As part of the deal, Salesforce named IBM a preferred cloud services partner, and IBM named Salesforce its preferred customer engagement platform for sales and . IBM Cloud and Watson will also offer new services for Salesforce’s Quip document collaboration platform and Cloud Einstein.

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