Today we’re welcoming a brand new sponsor to LBOC, it’s Bugsee! Allowing our users to report bugs is a crucial part of building our app. We can release builds through TestFlight, but what about allowing our users to report issues they encounter? Today we’ll check out Bugsee’s SDK and how it can help us super-charge this process. Let’s take a look.
What is Bugsee?
Bugsee is a free SDK. It gives us truly effective debugging. It changes how we receive bug and crash reports from our users. We’re going to be using it on iOS, but it works just as well on Android and on the Web!
How Does it Work?
After we integrate Bugsee into our app, our users can simply snap a screenshot to report a bug. (We can also configure different methods of reporting like shaking the device, etc.)
Bug reports include video of the last minute, full events log, console logs and network traffic logs along with all environment details.
For crash reports, Bugsee will include the full video leading up to the crash, including the reason, method, as well as the file and number that caused the crash.
Bugsee’s viewer will allow us to review the video synchronized with all system events and logs. We can essentially “play back” a complete recreation of what was going on right before a crash or bug report occurred. Super neat!
Bugsee is straightforward to install, it’s just one line of code (and it passes all App Store checks):
Bugsee also integrates with our bug tracking systems, dramtically speeding up QA and debugging round trips, saving hours for both engineering and QA teams alike.
Bugsee doesn’t impact the performance of our UI, and doesn’t consume network bandwidth (no streaming). The SDK also automatically obscures secure fields in our app. Nice!